I believe that effective cross-functional collaboration essential for organizational success, and coach the design team to collaborate effectively with cross-functional partners, leveraging both SME knowledge and their own consumer-centric expertise to develop holistic and impactful solutions. For me, it's about listening, learning, iterating, and never letting a need for perfection get in the way of progress.

In my role, I set a high bar for execution, creating the expectations, frameworks, and standards that make our work best-in-class. I drive initiatives to improve our team’s design toolkit, processes, and operations in order to increase our overall efficiency and quality of output. While very much enjoy untangling a hairy UX problem, I feel equal satisfaction working closely with my peers in the Product and Engineering functions to co-define our software development processes. I strive for continuous improvement — both when it comes to the work itself and how we do the work.